Heating Oil, Propane & Diesel Delivery Irving Corporate

Gift Card FAQ's

Q: Do gift cards expire?
A: Our gift cards will never expire.

Q: Can I redeem my gift card for cash?

A: Our gift card must be used toward purchases only.
 
Q: Where can I find the full terms and conditions for my gift card?

A: You can find all applicable terms and conditions right on the back of your gift card.

Q: Is there a gift card purchase minimum?

A: This is the gift for any occasion – big or small. Our gift cards can be loaded with any amount between $10 and $1,000.
 
Q: Do I have to pay for shipping for my gift card?

A: Yes. Standard shipping for a gift card purchased online is $4.99 and express shipping is $9.99.

Q: Is there an additional cost for gift cards that are purchased online?

A: Other than shipping there are no additional costs for purchasing our gift cards online.

Q: Do you charge a service fee?

A: We do not charge a service fee for online gift card purchases. That's one less thing to worry about!

Q: How can I check the balance on my card?
A: There are a few ways to check:

  1. You can check the balance online. Visit our gift card homepage here simply enter your card number and PIN into the fields under the "Check Your Card Balance" section.
  2. You can check the balance at any of our retail locations.
  3. You can also find out your balance by calling the toll-free number on the back of the card.


Q: Can a gift card be replaced if it is lost or stolen?
A: Gift cards should be treated like cash. Gift cards cannot be replaced if lost or stolen.
 
Q: Can I ship cards to multiple locations?
A: Of course! To do so you will need to select the "Ship to Multiple Addresses" button on the shipping page. Shipping fees will apply to each address.
 
Q: Can I track my package?
A: You may track express deliveries only.
 
Q: Can a US gift card be used in Canada and vice versa?

A: Gift cards are not interchangeable between countries. Please ensure you purchase a gift card for the country where it will be used.
 
Q: Can I purchase a gift card with an address outside of the US or Canada?
A: Yes, you sure can. Though we can only ship to an address in the US or Canada, you can purchase a gift card with a billing address outside of the US and Canada.

Q: Do you offer discounts for business gift card purchases?
A: Yes. We have a corporate program. For more information, please give us a call at 1.866.535.1706.